PROJECT DESCRIPTION: A complete redesign of a prominent government agency with a focus on
information architecture.
BACKGROUND: The United States Department of Agriculture, also known as the Agriculture
Department, is the federal executive department responsible for developing and executing federal laws
related to farming, forestry, rural economic development, and food.
PRIMARY RESEARCH OBJECTIVE: Identify goals and pain points that farmers face when they are
looking for a loan in the USDA website.
TARGET USERS: The target audience of the test are agriculture workers, aspiring farmers, food
workers, community organizers female and males, ages 20- 70 years old.
RESEARCH QUESTIONS:
- Why do users visit the USDA website? What are the goals?
- What are the expectations that users have when looking for grants and loans? (find information, get in
touch with a representative, apply in the website directly, etc
- What is the end to end process that users have to go through to apply for a loan?
- Who are the users of the USDA website? (farmers, food workers, schools, gardens, community
associations?)
TOOLS USED: Figma, Miro, Trello, Zoom, Google Forms, KardSort, Adobe Illustrator, Adobe
Photoshop